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The Gillen Group is a boutique customer service and call center consulting firm. The Gillen Group provide their clients with a variety of services including: - operational efficiency and improvement assessments - new technology assessment and implementation support - risk and threat assessments Their team of professionals have over 50 years of experience in the customer service and call center space.

Regions Served

  • USA

  • Asia-Pacific

Industries Covered

  • Retail / E-commerce

  • Financial Services

  • Media / Telecom


Size

  • 1-10

Languages

  • English

Channels

  • Voice

  • Social Media

Fees