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Donnelly Communications, Inc., a leading provider of 24/7/365 contact center solutions, focuses on increasing revenue for clients by exceeding customer expectations and driving brand loyalty. Founded in 1981, Donnelly leverages its expertise to design customized programs to meet the evolving needs of each client. Their CustomerTouch 360 suite of services utilize the latest technology to deliver advanced service solutions for each of the three stages of the customer life cycle: acquisition, conversion, and retention.

Regions Served

  • USA

Industries Covered

  • Retail / E-commerce

  • Travel / Hospitality

  • Technology

  • Other


Size

  • 201-500

Languages

  • English

Channels

  • Voice

  • Email

  • Chat

  • Social Media

Fees