enterprise BPOS for customer support
Managed Service Providers (or Business Processing Outsourcers) have become a popular solution for customer support services. Enterprise BPOs generally have over 10,000 customer service agents working with some of the world’s largest corporations. They generally serve companies across various channels (e.g., voice, chat, email), languages and time zones.
Notable Enterprise BPOs include Sykes, Atento, and Teleperformance.
enterprise Managed service Providers
