Vcare started their business in 2003 with a simple idea to "help their clients provide better contact center service to its customers". Then somewhere down the line Vcare realized that business problems are multidimensional. You need to simultaneously work on operations, technology and sales to solve customer service problems. That's where they started to build multidisciplinary skills to help solve customer service problems and the "new Vcare was born".
REGIONS SERVED
USA
Canada
Europe
Asia-Pacific
INDUSTRIES COVERED
Retail / E-commerce
Travel / Hospitality
Healthcare /
Insurance
Media / Telecom
Other
Size
501-1,000
LANGUAGES
English
Spanish
Other
CHANNELS
Voice
Email
Chat
Social Media