Fortuity provides on-shore, inbound, overflow and back-office customer service for corporate clients whose customers deserve U.S.-based agents speaking English as their first language. Fortuity is a large-scale social employer whose mission is to hire, retain and advance hundreds of employees living in low-opportunity inner-city neighborhoods into economically self-sufficient jobs with real career opportunities. Fortuity teaches wage-improving, career-advancing skills that are both permanent and portable, offers jobs that are accessible and enables real wage advancement through consistent performance and hard work.
Regions Served
USA
Canada
Industries Covered
Retail / E-Commerce
Financial Services
Healthcare / Insurance
Size
5,001-10,000
5,000 Agents
Languages
English
Channels
Voice
Email
Chat
Social Media
Fees
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