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Fortuity provides on-shore, inbound, overflow and back-office customer service for corporate clients whose customers deserve U.S.-based agents speaking English as their first language. Fortuity is a large-scale social employer whose mission is to hire, retain and advance hundreds of employees living in low-opportunity inner-city neighborhoods into economically self-sufficient jobs with real career opportunities. Fortuity teaches wage-improving, career-advancing skills that are both permanent and portable, offers jobs that are accessible and enables real wage advancement through consistent performance and hard work.

Regions Served

  • USA

  • Canada

Industries Covered

  • Retail / E-Commerce

  • Financial Services

  • Healthcare / Insurance

Size

  • 5,001-10,000

  • 5,000 Agents

Languages

  • English

Channels

  • Voice

  • Email

  • Chat

  • Social Media

Fees

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Tags: Enterprise