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Black Turtle Services is the best of both worlds – outsourced contact center services and multi-channel optimization consulting. Black Turtle Services help you get the most out of your customer communication channels by increasing first call resolution, driving targeted interactions to channels other than the phone seamlessly, and remove obstacles (real or perceived) that have a negative impact on the customer's experience.

Regions Served

  • USA

  • Canada

  • Europe

  • Asia-Pacific

Industries Covered

  • Financial Services

  • Healthcare /

    Insurance

  • Technology

  • Media / Telecoms

Size

  • 501-1,000

Languages

  • English

  • Spanish

  • Other

Channels

  • Voice

  • Email

  • Chat

  • Social Media

Fees