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Focus was founded in 1995. Focus are a privately owned, highly entrepreneurial organization. Focus self-funded the business and organically grew the operations through consistently exceeding client expectations. Focus believe that they have to earn their client’s business each and every day. Focus have adopted an emergent business strategy that has helped them adapt quickly and efficiently to ever-changing market needs.

Regions Served

  • USA

  • Canada

  • Europe

  • Asia-Pacific

  • Latin America

Industries Covered

  • Retail / E-Commerce

  • Travel / Hospitality

  • Financial Services

  • Healthcare / Insurance

  • Technology

  • Media / Telecoms

  • Other

Size

  • 1,001-5,000

  • Over 3,000 Staff worldwide

Languages

  • English

  • Spanish

  • Other

Channels

  • Voice

Fees