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FCR is the premier provider of outsourced live agent call center and business process solutions. All of FCR operations reside within the United States in the states of Oregon, Washington, and Montana. FCR provide a wide range of outsourced contact center, business process and social networking solutions to industries that include the high tech, internet, e-retail services, telecom, healthcare, finance, travel, transportation, insurance and various sectors of the new economy.

REGIONS SERVED

  • USA

INDUSTRIES COVERED

  • Retail / E-commerce

  • Travel / Hospitality

  • Financial Services

  • Healthcare /

    Insurance

  • Technology

  • Media / Telecom

  • Other

Size

  • 1,001-5,000

LANGUAGES

  • English

  • Spanish

  • Other

CHANNELS

  • Voice

  • Email

  • Chat

Fees